- Preferred Med Supplies will make every effort to provide you with an accurate invoice upon submission of your quote request, but we do reserve the right to make alterations to the quote at any time due to supplier pricing changes and other factors beyond our control.
- Upon your delivered quote you will have a 14 day window to move forward with the rates offered. Invoice will expire and rates will not necessarily be honored. If the invoice is accepted, utilize the provided payment gateway to finalize transaction. The receipt of this transaction is treated as your ‘order placement’, not your original quote request. Payment must be completed with credit or e-check payment method.
- Preferred Med Supply does not offer a credit or monthly billing plan at this time.
- From the receipt of your payment Preferred Med Supply will make every effort to diligently deliver your purchase, but no delivery dates are guaranteed. Average lead time is 3-4 business days. Orders are processed in the order in which they are received. We recommend use of our website for order placement as it provides the most expeditious order processing and allocation of stocked items to your order.
- If you would like to place your order through a sales representative, please contact us at cs@preferredmedsupply.com
- Orders may arrive in separate shipments
- Please note that your Federal ID# and your Resale Certificate # issued by your state must be included on your application for quote. A copy of your Resale Certificate must also be (uploaded) or emailed directly to cs@preferrednedsupply.com, prior to completion of requested order.
- When supplying us with your Resale Certificate to keep on file, please include your quote #. NOTE: If your exemption certificate bears an expiration date, such as Florida’s annual expiration date, you agree to supply new certificates to Preferred Med Supply within 14 days from receipt of new certificate.
- Preferred Med Supply reserves the right to suspend shipments and/or charge any applicable sales and/or use tax if your certificate has expired. Applicant agrees to pay any and all sales and or use taxes assessed by Preferred Med Supply because of expired certificates without dispute or delay. New annual forms must be emailed to : cs@preferredmedsupply.com each year. If resale certificate# is not provided, any/all applicable taxes will be calculated and added to order.
- Please note that the transaction charge on your account will appear as: Deus Vult /dba Preferred Med Supply OR Deus Vult/ dba US Med Solutions
- Most items may be returned in original condition within 30 days of delivery and we will provide a refund, replacement, or an exchange.
- A restocking fee of 15% will apply to all eligible returns.
- Restocking fee does not apply to damaged or defective items.
- Shipping and handling fees are non-refundable.
- Certain items are not available for return due to consumer health and safety standards.
- A Return Authorization is required for all refunds or exchanges. Returns must be requested in writing by contacting Customer Service at: CS@preferredmedsupply.com within 10 days of receipt of order.
If you have more quesitons please cotact us at cs@PreferredMedSupply.com